TERMS OF USE
These Terms of Use apply to access to and use of qevnoray.com.
Qevnoray™ is owned and operated by Shenzhen Xiuwai Huizhong Education Technology Co., Ltd.
-
Permitted Website Use
You may use the website to browse stationery, review product information, make purchases, manage an account where available and contact customer support for legitimate purposes.
Use the website lawfully and respect the rights of other users.
-
Prohibited Activities
You must not:
Attempt unauthorized access to accounts, systems or data.
Introduce malicious software or interfere with website security.
Disrupt checkout or other website functions.
Impersonate another person or provide fabricated transaction records.
Collect personal information unlawfully.
Use website content in a manner that infringes another person’s rights.
Submit fraudulent orders or knowingly false claims.
A legitimate complaint, return request or report of a product problem is not prohibited merely because it is unfavorable to the store.
-
Intellectual Property
Rights in website branding, photographs, text, graphics and other protected content belong to their respective owners.
Reproduction, distribution or commercial use requires appropriate authorization unless permitted by law.
Purchasing an item does not transfer intellectual-property rights in the brand, website or product artwork.
-
Accounts and Information
Where accounts are available, provide accurate details and protect your credentials.
Contact us promptly if you suspect unauthorized access. Do not share passwords or authentication codes through customer support.
-
Customer Submissions
Support messages, reviews and other submissions should relate to their stated purpose and should not contain unlawful content or another person’s private information without authority.
You retain applicable rights in content you submit. Our handling of personal information is described in the Privacy Policy.
-
Product Information
Review the listing and selected option before purchasing. If a specification is unclear, contact us for clarification.
General stationery descriptions should not be treated as a claim that every item is suitable for every age, material or task.
-
External Services and Links
The website may use or link to payment services, delivery providers and other external services.
Their own terms and privacy notices may apply to your use of those services. External links do not remove our responsibilities concerning orders placed with our store.
-
Website Availability
Maintenance, updates and technical problems may temporarily affect access.
We may modify or suspend features for reasonable operational, security or legal reasons. Such changes do not remove obligations associated with existing purchases.
-
Purchase Policies
Purchases are governed by our Terms and Conditions and the relevant Shipping Policy, Return & Refund Policy and Payment & Security information.
Those pages explain processing, delivery estimates, fees, cancellation, returns and refunds.
Personal-information handling is covered by the Privacy Policy.
-
Restrictions on Misuse
We may restrict activity reasonably believed to compromise security, violate the law or involve fraud.
Any restriction will be applied subject to applicable rights. It does not automatically remove an obligation to resolve an existing order or issue an eligible refund.
-
Consumer Rights
Nothing in these terms excludes or limits rights that cannot lawfully be excluded or limited.
-
Updates
We may revise these terms and publish the current version with an updated date.
Changes do not retrospectively remove mandatory rights or agreed protections for existing purchases.
-
Contact and Business Information
Brand Name: Qevnoray™
Legal Company Name: Shenzhen Xiuwai Huizhong Education Technology Co., Ltd.
Owner: Luo Hongxiu
Business Address: Rooms 102–202, Unit 1, Building 67, Yitian Village, No. 1005 Yitian Road, Yitian Community, Fubao Subdistrict, Futian District, Shenzhen, Guangdong, China
Website: qevnoray.com
Customer Support Email: service@qevnoray.com
Customer Support Phone: +86 186 8214 3121
Customer Service Hours: 8:00 AM–10:00 PM, China Standard Time (UTC+8)
Qevnoray™ is owned and operated by Shenzhen Xiuwai Huizhong Education Technology Co., Ltd.